Liz Ogle Liz Ogle

A Small Business Survival Guide for the Holidays

We’re fast approaching the time of year when it can feel like you’re running a marathon on a tightrope. Customers need attention. Promotions are queued up to be launched (or designed). Your inventory is giving you nightmares, and you have huge goals for the end of the year.

And you’re supposed to stay cheerful, strategic, and somehow well-rested through it all.

But the problem isn’t your big aspirations for 2026, nor does the problem lie in trying to solve the things you can’t control.

It’s your habits.

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Liz Ogle Liz Ogle

The Hidden Cash Sitting In Your Business (And How to Find It)

A Guide to Recovering Revenue You Didn't Know You Were Losing

When was the last time you reviewed your business subscriptions? From software to streaming services, you could have hundreds of dollars out there that you had forgotten about. That’s money that’s been quietly slipping through the cracks.

Most business owners are so focused on bringing money in the front door that they don't notice it leaking out the back. But this "hidden cash" is actually easier to find than new customers, and the returns are immediate.

It’s a treasure hunt through your business finances so grab your coffee, block off a few hours, and let's go find your money.

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Liz Ogle Liz Ogle

10 Intentional Ways to Get a Jump Start on Holiday Revenue

Traditionally, marketers at this time of year are busy trying to attract Black Friday and other shoppers in the days right after Thanksgiving. But thanks to the uptick in pre-Black Friday sales, today’s customers are shopping earlier than ever, spreading out their spending and looking for ways to avoid the December scramble. In fact, nearly half of U.S. shoppers now begin their holiday shopping before Black Friday.

That means November isn’t just the warm-up. It’s your time to shine. With a few smart strategies, you can pull in customers before the big-box stores roll out their doorbusters and get a head start on holiday profits. Here are 10 ways to catch shoppers’ attention.

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Liz Ogle Liz Ogle

Win at First Impressions

You’ve heard the old saying “You never get a second chance at a first impression.” For businesses, that isn’t just a cliché, it’s reality. Customers size up a business long before they make a purchase and often before anyone on your team even says hello. Those first 10 seconds set expectations, shape decisions, and influence how people feel about doing business with you.

No matter what industry you’re in, your business is constantly sending signals about what customers can expect. The good news is that with a few intentional tweaks, you can make those signals work in your favor.

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Liz Ogle Liz Ogle

Getting Your Business Holiday Ready in 5 Simple Steps

It’s officially that time of year where you have to keep looking at the calendar because it’s so hard to believe how quickly time is going or as we like to say—it’s Blurvember.

The holidays have a way of sneaking up on even the most prepared businesses. One minute you’re stocking fall candles and the next you’re wondering where the extra rolls of gift wrap went.

This is the moment to tighten things up so you can enjoy the revenue boost without feeling like you’re sprinting through December.

Here are five simple, high-impact updates your business can make right now (some so quick you can implement them between customers) to get ahead of the holiday rush.

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Liz Ogle Liz Ogle

It’s the Most Meaningful Time of the Year - Small Business Season!

Join us for Small Business Season (November 1st - December 31st) and make this holiday shopping experience truly meaningful by remembering that Every Purchase Has a Purpose. The local shops, cozy cafés, and family restaurants are the heart of our community and the backdrop of your cherished holiday traditions, and when you choose to spend local, you're not just buying a product; you're directly fueling local jobs, strengthening the economy, and supporting the neighbors who make our town feel like home. Ready to make an impact? Click through to the full blog post to see how you can discover one-of-a-kind treasures, participate in festive happenings, and amplify the voices of our hard-working small businesses.

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Liz Ogle Liz Ogle

5 Simple Numbers Every Small Business Should Track

If the thought of “tracking KPIs” makes your eyes glaze over, you’re not alone. For many small business owners, Key Performance Indicators (KPIs) sound like something reserved for corporations with big budgets, bigger teams, and even bigger Excel spreadsheets. Who wants the hassle?

But here’s the truth: KPIs are just numbers that tell a story and if you’re not paying attention to them, you’re running your business with the lights off.

The good news? You don’t need 47 dashboards or a data analyst to track the KPIs that matter. You just need to choose a few that tell you whether you’re growing, stalling, or unknowingly throwing money out the window. Consider this article a crash course on basic KPIs.

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Liz Ogle Liz Ogle

How to Build Loyalty Without Spending a Dime on Ads

When you’re building a small business, it’s easy to focus on the day-to-day grind—inventory, customer service, cash flow, and that never-ending inbox. But if you don’t know where you’re going, how will you know if you’re getting there?

That’s where a vision statement comes in. Some businesses think it’s “too corporate” or “too pretentious,” something people do to impress investors. But it’s more than a buzz phrase or a corporate checkbox.

A clear, inspiring vision is your business’s North Star—and one of the most underused tools in small business marketing. Yes, small business marketing. You don’t need to be a giant organization with stockholders to realize the power behind a well-crafted vision statement.

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Liz Ogle Liz Ogle

9 Customer Loyalty Programs That Work

Attracting new customers is important, but building loyalty is where long-term success happens. Loyal customers spend more, visit more often, and refer others. According to business.com, they spend 67% more than first-time customers. Cultivating that loyalty takes more than just great service. It takes creativity, consistency, and value-driven engagement. Whether you run a retail store, restaurant, gym, salon, or professional service firm, there are many inventive ways to reward loyal customers and turn them into your best advocates.

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Liz Ogle Liz Ogle

Helping Customers Move Past “Let Me Think About It”

Has this happened to you? Whether online or in-person, there’s a customer who lingers, hesitates. They’re eyeing your item or menu. They’re asking questions about it. You think they’re going to buy and then they walk away or abandon their online cart without making a decision. They don’t say no, they just don’t say yes.

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Liz Ogle Liz Ogle

How to Build Business Connections (Even If You Hate Networking)

You don’t need a name tag and a stack of business cards to make powerful connections. In fact, some of the best networking happens outside of formal events (even though our events are lots of fun and you should check them out for yourself). As a business owner, every week is different and sometimes you just can’t get it all done. But while event attendance may not always be possible, networking is.

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Liz Ogle Liz Ogle

How to Turn Small Talk Into Big Opportunities

Let’s be real. Elevator pitches can feel like a late-night infomercial–a robotic recitation of what your business does with an added exclamation point at the end. But for business owners and sales professionals, every interaction is an opportunity. A truly effective elevator pitch transcends mere information delivery.

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Liz Ogle Liz Ogle

Small Changes, Big Impact: Support Local Chamber Members

Let’s face it, our daily habits often run on autopilot. We grab coffee from the same place, click the same websites when we shop, and call the same service providers without a second thought. Loyalty is great but what if, just for a moment, we paused and considered the impact of those everyday purchases?

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Liz Ogle Liz Ogle

15+ Inexpensive Ways to Advertise Your Business

You know the old adage, “It takes money to make money”? While that may be true, marketing and advertising don’t have to cost a fortune. In fact, some of the most effective ways to get your business noticed are either free or surprisingly affordable (especially with the technology available). Whether you’re just getting started or trying to grow on a tight budget, here are 15 creative and cost-effective ideas to boost your visibility and draw in customers.

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Liz Ogle Liz Ogle

Small Business Resource Round-up

Since this is Small Business Month, we thought it would be the ideal time to call attention to some of the resources out there for the small business. With an increase in awareness of how important small businesses are to the local and national economies, large businesses are getting into the groove and pledging their support to help small businesses too.

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Liz Ogle Liz Ogle

Embracing Imperfection to Strengthen Your Business

What do Han Solo (Star Wars et al), Walter White (Breaking Bad), and Katniss Everdeen (The Hunger Games) have in common? They’re terribly flawed and we love them for it.

Imperfection can also be a powerful asset for businesses when approached with the right mindset. So stop trying your best to be perfect and embrace imperfection as a way to connect with your customers.

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Liz Ogle Liz Ogle

The New Employee Benefit Everyone Is Talking About

First it was pet insurance and foosball tables. Then it was Friday kegs in the office and goat yoga. While those benefits seemed like frivolous ways to bring fun to the office, the current benefit trend that everyone is talking about actually improves productivity and employee well-being (at least as reported by the employees).

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Liz Ogle Liz Ogle

Decluttering for Greater Productivity

The new year often brings a renewed focus on fresh starts and improved efficiency. Many of us are wondering how we might earn more, be more productive, and enjoy a better work/life balance. But as you’re committing to goals for the new year, consider that what your business may need is some decluttering. It’s time to channel your inner Marie Kondo and tackle not just physical spaces, but also digital files, outdated processes, and even stagnant strategies.

Just like a cluttered home can lead to stress and lost productivity, a cluttered business environment can hinder growth and innovation. 

Here's how you can embrace decluttering for a more successful year.

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Liz Ogle Liz Ogle

Give These Marketing Strategies a Try in 2025

The new year is the perfect time for beginnings and setting goals. It also makes for good marketing campaigns and changes to your business. There are so many things you can do to provide value for customers and potential customers. If you don’t use this time to try something new, you're leaving money on the table.

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